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48 Hour Cancellation Policy:

All appointments require a non-refundable $25 booking fee (included in your deposit), to be credited towards balance at check out. We require a 48 hour notice for all rescheduled & cancelled appointments. Deposits are non-refundable if cancelled or rescheduled within 48 hours or less of your appointment time. For all cancellations outside of 48 hours, we will refund your deposit, minus your non-refundable $25 booking fee. Your deposit will be applied to your balance on the day of service, final charges may vary. If you want to move your appointment to a different date/time, we do not recommend canceling and making a new appointment. Instead, we suggest logging into your account to reschedule your appointment so that you will not lose your booking fee. If South Coast Pet Dentals, Inc. requests to change your appointment time/day and they are unable to accommodate you outside of the 48 hours cancellation policy, your deposit will be applied towards your next visit and the 48 hour cancellation policy will still apply. If you choose to cancel the appointment at that time of the request, you will be refunded the full amount of your deposit. All "Priority Booking" fees are non-refundable.

Re-Scheduling & Appointment History

Multiple Pets?

Please book back to back where possible to make easier for you. No problem, use the same account to book a separate appointment but this time, in the the "Comments" on the "Your Information" page, please add the following information for each pet: Pet Name, Weight, Sex, and Age and Breed.

Reschedule Instructions With Confirmation Email

  1. Locate your confirmation email
  2. Open your confirmation email
  3. Locate these words to right of email Reschedule or Cancel.

    To cancel outside of 48 hours, please call (858) 752-9778 so that we can make sure your deposit is refunded.
  4. Select either Reschedule, then follow prompts. Or you may login into your account manually reschedule.

Or... Locate Past and Future Appointments & Reschedule In Your Account

  1. Click on "Book Now" above or below these instructions.
  2. Select 3 dots in top, right hand corner. Then, select "Login".
  3. If you used a Gmail account to sign up, you will login by selecting the "G" logo. Follow prompt. It should log you in at this point.

    If you you signed up using a Facebook account, you will select the "F" logo for Facebook. Follow prompt. It should log you in at this point.

    If you used any other email to set up your account, you will enter that email address after select the "Mail" icon. You will need your password. (To reset password, explained below.)
  4. Now. you should be logged in. Now, select the 3 dots in top, righthand corner and select "Your Appointments". Here, you will see all of your past and future appointments so that you may schedule accordingly. You may select a future appointment to re-schedule so long as the appointment is outside of 48 hours.

Priority Booking Instructions:

  1. Click on "Book Now" above or below these instructions.
  2. Under "Non-Anesthetic Dental", scroll down and select the heading that best fits the service you are looking for. Click on that service and it will open up to accordion view to see all of the options in that category. Next, select your desired service. Now, Select a date/time. *You will likely need to book on a future date. Go ahead and do so.
  3. Finally, once you have paid your deposit and booked a future date, you will need to call (858)752-9778 to complete the appointment process. During the phone call, your appointment will be moved to a date within the range you have paid a deposit for. Please be sure that you want to commit to this booking since all "Priority Booking" fees ar non-refundable.
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